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Membership Terms & Conditions

1. Membership Duration
  • Wheelhaus Studio offers fixed-term memberships of 1, 2, 3, 6, and 12 months.
  • By purchasing a membership, the member agrees to the selected fixed membership duration and the corresponding total membership fee.

  • The membership begins on the first day of the following calendar month, unless an alternative start date is individually agreed upon with Wheelhaus Studio. The membership automatically ends upon completion of the selected term, unless otherwise expressly agreed.

2. Membership Fees and Payment
  • The total membership fee for the selected duration is payable as specified during checkout.
  • Payment in instalments is not available through our website and may only be arranged through an individual agreement with Wheelhaus Studio. Members interested in paying in instalments must contact the studio directly before purchasing a membership to discuss and agree on the payment terms.
  • Any agreed instalment plan constitutes a payment arrangement for the full fixed-term membership and does not convert the membership into a month-to-month contract or affect the member's obligation to pay the total agreed membership fee.
3. Early Termination
  • Ordinary termination before the end of the agreed fixed membership period is excluded.
  • A member's decision not to use the studio, a change in personal schedule, or a temporary absence does not, by itself, release the member from their payment obligations for the agreed membership term.
  • The statutory right of both parties to terminate the membership for good cause (außerordentliche Kündigung aus wichtigem Grund), including under Section 314 of the German Civil Code (BGB), remains unaffected.
4. Refunds
  • Membership fees are not refundable solely because a member chooses to stop using the studio before the end of the agreed membership period.
  • This does not affect any mandatory statutory rights, including any applicable right of withdrawal (Widerrufsrecht), extraordinary termination rights, or claims arising from services not provided as contractually agreed.
5. Discounts and Early Membership Termination
  • Discount codes, promotional offers, and reduced membership rates are granted on the basis of the member's commitment to the full selected membership duration.
  • If a member requests early termination for personal reasons and Wheelhaus Studio voluntarily agrees to end the membership before the agreed expiry date, any applicable refund or outstanding balance may be calculated as part of an individually agreed early termination arrangement.
  • Under such an arrangement, membership months already used may be recalculated at the regular, undiscounted one-month membership rate applicable at the time of the original purchase, rather than the discounted rate.
  • Any amounts already paid will be credited towards the recalculated total. Any refund or additional payment must be expressly agreed upon by both parties before the early termination takes effect.
  • This arrangement applies only to voluntary early termination agreements and does not affect statutory withdrawal rights (Widerrufsrecht), extraordinary termination rights for good cause, or any other mandatory consumer rights.
6. Membership Access and Studio Rules
  • During the agreed membership period, members have access to the studio and its facilities in accordance with the membership description and the applicable studio rules.
  • Access is subject to the studio opening hours and any limitations expressly disclosed before purchase.
  • Wheelhaus Studio reserves the right to make reasonable changes to its internal studio rules and day-to-day operating procedures during an active membership where justified by safety, operational, organisational, or technical requirements.
  • Such changes may include adjustments to studio etiquette, cleaning procedures, equipment usage guidelines, storage arrangements, booking procedures, and other practical aspects of studio operations.
  • These changes may be implemented without obtaining individual consent from each member, provided they are reasonable, do not materially reduce the essential membership benefits agreed upon at the time of purchase, and do not unfairly disadvantage members.
  • Any such changes will not alter the agreed membership fees, payment obligations, or fixed membership duration. Changes to other essential contractual terms require the member's agreement unless otherwise permitted by applicable law.
  • Members will be informed of relevant changes within a reasonable timeframe, in advance where practicable.
  • We understand that changes may occasionally raise questions or concerns. Members are always welcome to contact Wheelhaus Studio directly to discuss any changes and their individual circumstances.
  • All statutory consumer rights remain unaffected.
7. Membership Changes and Pauses
  • Membership extensions, pauses, or changes to the agreed term may be offered at the studio's discretion upon request.
  • Such arrangements require agreement between the member and Wheelhaus Studio and do not affect mandatory statutory rights.
8. Statutory Consumer Rights
  • Nothing in these terms limits or excludes consumer rights that cannot legally be waived under German law.